Thornhill, Ontario
905-597-7898

Privacy Policy – EyeWorld Optometry

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EyeWorld Optometry is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard personal information when you visit our clinic, use our website, or communicate with us.

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Information We Collect

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We may collect personal information including your name, phone number, email address, date of birth, and health-related information necessary to provide optometric care and communicate with you.

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How We Use Your Information

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Your information is used to:

• Provide optometric examinations, treatments, and eyewear services

• Schedule and manage appointments

• Communicate with you regarding clinic services, including appointment reminders and office notifications via phone, email, or SMS

• Comply with legal, regulatory, and professional obligations

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Sharing of Information

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We do not sell, rent, or trade personal information. Information may be shared only with trusted service providers involved in patient care, billing, or clinic communications, as permitted by law.

SMS consent is not shared with third parties or affiliates.

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SMS Communications

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If you choose to receive SMS messages from EyeWorld Optometry, messages may include appointment reminders, scheduling updates, and office-related notifications.

• Message frequency may vary

• Message and data rates may apply

• You may opt out at any time by replying STOP

• For assistance, reply HELP

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Data Security

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We take reasonable administrative, technical, and physical measures to protect personal information from unauthorized access, loss, misuse, or disclosure.

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Your Choices

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You may request access to or correction of your personal information, or withdraw consent for non-essential communications, by contacting our office.

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Updates to This Policy

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This Privacy Policy may be updated from time to time to reflect changes in our practices or legal requirements. The “Last updated” date indicates the most recent revision.

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Last updated: Dec 21,  2025